Resources to help you
We have put together a list of helpful resources.
Ask Izzy is a free and anonymous way to find national and local support. It connects people who are in crisis with the services they need right now and nearby. It includes services like housing, meals, healthcare, counselling, legal advice and many more.
If you are in urgent need of money, visit your local Centrelink. They can provide an emergency relief for groceries. You may also be eligible for a crisis payment, urgent payment or advance payment to help.
For support in cases of domestic violence, call the DV Connect women’s helpline on 1800 811 811 or the DV Connect men’s helpline on 1800 600 636.
Kids from 5 to 25 can call Kids Helpline on 1800 551 800 for FREE and CONFIDENTIAL counselling or advice.
Talk through any problems, big or small, with Beyond Blue. Call 1300 224 636 or chat confidentially online with a trained professional at beyondblue.org.au.
Find below a list of other resources that you may find suit your particular circumstances grouped in categories.
Aboriginal and Torres Strait Islander People
Aboriginal Hostels Limited provide Indigenous Australians with accommodation and facilities including a laundry and showers.
Umpi Korumba Aboriginal and Torres Strait Islanders Corporation for Housing provides a holistic service to the Aboriginal and Torres Strait Islander community, operating within the boundaries of the Turrabul country (as described in the Native Title areas) including suburbs from the Stafford area, up to and including the Pine Rivers Shire and Redcliffe/Deception Bay areas.
Address: 74 Handford Road, Zillmere
Phone: 3865 7955
For support in cases of domestic violence, call the DV Connect women’s helpline on 1800 811 811 or the men’s helpline on 1800 600 636.
Chermside Kedron Uniting Church
Phone first to confirm food parcels are available.
Address: Corner Gympie and Rode Roads, Chermside.
Phone: (07) 3350 4302
Opening hours: Monday, Tuesday, Thursday, Friday, 9am – 12pm
Chermside – All Saints Anglican Church
Food parcels with groceries, vegetables and bread available. You need to be a local community member to be eligibile. Takeaway meals: Tuesday at 5:30pm.
Address: 501 Hamilton Rd, Chermside.
Phone: (07) 3359 2061
Opening hours: Tuesday to Friday, 10am – 1pm
Everton Park – Nexus
Each time a person collects a food parcel, a contribution of $5 will be required.
All other elements of the Program remained unchanged, including a 3-month Fresh Start Food: Program membership entitles people to one parcel a month, for 3 months and is available to people experiencing hardship. Each food parcel includes quality, nutritious non-perishable items, a selection of fresh fruit and vegetables, meat, bread and dairy products and is developed by a nutritionist and designed to create complete meals to support a family.
Address: 151 Flockton Street, Everton Park (car park 8)
Phone: (07) 3353 7230
Opening hours: Parcels are available to be collected Mondays, Tuesdays and Thursdays, 10am – 4pm
Nundah Neighbourhood Centre
Food parcels available when food is donated for distribution.
Address: 14 Station Street, Nundah.
Phone: (07) 3260 6820
Sandgate – SANDBAG
Eligibility: Residents of 4017 postcode are eligible to access food parcels or people who are homeless. A CRN number is essential unless unable to access this number.Delivery is possible within our postcode area if the community member is self-isolating or unable to access the centre due to lack of supports.
Weekly meal prepared each Wednesday. Currently available for takeaway or delivery. (see above)
Bag a Bargain
Weekly grocery redistribution program. Also available via delivery as above.
Address: 153 Rainbow Street, Sandgate.
Phone: (07) 3869 3244
Zillmere Community Centre
Eligibility: Centrelink Card required. $2 donation requested to receive a food parcel.
54 Handford Road, Zillmere.
Ph: (07) 3865 2880
Homeless Hotline is a phone information and referral service for people who are experiencing homelessness or are at risk of homelessness.
Homeless Hotline provides assistance with:
- Emergency accommodation
- How to find services
- Showers and Meals
- Advice and support
Queensland State Government
Phone: 1800 474 753
Opening hours: 24 hours, 7 days a week
Brisbane North Support Accommodation – Chermside
Crisis supported accommodation for women 18 years and over with children or in last 36 weeks of pregnancy. Conditions: Maximum 3 children, maximum age of children 12 years, length of stay maximum 12 weeks. Referral client to phone.
Phone: 3350 3455
Opening hours: Monday to Friday, 8am – 5.00pm
Brisbane Housing Liveable Communities
Brisbane Housing is a leading provider of affordable housing with a demonstrated ability to deliver innovative provision of social and affordable housing.
Address: 2/35 Astor Terrace, Brisbane City 4001
Phone: (07) 3307 3000 – Monday to Friday
BRIC supports people facing disadvantage in South East Queensland by providing affordable housing. You must be registered with the Department of Housing.
- Referral form from provider.
- Single men and women over 18.
- Low income earners (less than approx. $609 per week)
Address: 593 Boundary Street, Spring Hill 4000
Phone: (07) 3230 5555
Open: Monday to Friday
HART 4000 (Fortitude Valley)
Homelessness Assessment and Referral Team
We are an assessment and referral team that works closely with anyone who may be homeless or at risk of becoming homeless. We believe that housing is a basic human right and we help people to find the home that is right for them. We work collaboratively with other community services and government agencies to ensure that the needs of our clients are addressed. We offer a personalised response to individual housing needs with a focus on achieving sustainable outcomes.
HART accepts both self-referrals and agency referrals. You will need to attend an interview with a HART4000 team member to get things started.
(Drop in service to get support after 1.00pm)
Communify Queensland Ltd
Address: Level 1 5 Green Square Close, Fortitude Valley Qld 4006
Phone: (07) 3004 0100
Opening Hours: Monday to Friday, 9am – 5pm
MICAH PROJECTS Home for Good
Micah Projects is committed to ending homelessness in Brisbane: one person, one family at a time. Our Home for Good housing and support service is a first port of call for people experiencing or at a risk of experiencing homelessness.
The Home for Good service includes:
- 7 day telephone advisory service.
- Housing crisis support
- A dedicated assertive outreach program devoted to supporting people currently sleeping rough (Street to Home).
- A program to help individuals and families sustain affordable, safe tenancies to avoid homelessness (Homestay).
Address: 162 Boundary Street, West End
Phone: (07) 3036 4444
Opening hours: 7 days ask for STREET TO HOME TEAM
SALVOS Upfront Team
The Salvos Upfront team work alongside families having experienced homelessness or at risk of homelessness by providing accommodation and an invitation towards transformation within an environment of hope. Contact the team for a phone assessment.
Address: 28 Quarry Street, Spring Hill
Phone: (07) 3832 1491
Opening hours: Monday to Friday, 8am – 4pm
Zillmere Family Accommodation Program – Homestay
Zillmere Family Accommodation Program provides short to medium term accommodation for families in special need of support and case management. Individual case plans are structured to the specific needs of the client. Referral information for other housing options is provided.
Target group: Families who are homeless or at risk of homelessness. Please contact for eligibility criteria.
Our accommodation: We currently have 11 independent houses located around Zillmere, Aspley, Geebung and Boondall areas. The amount of rent you pay is based on your income. Centrelink rent assistance benefits apply.
Address: 54 Handford Road, Zillmere Qld 4034
Phone: (07) 3865 2880
Opening Hours: Monday to Thursday 9am-5pm, Friday 9am – 3pm.
Brisbane City Council’s Homeless Connect runs twice a year offering the homeless free:
- personal grooming items
- medical care
You must be registered with the Department of Housing to access the organisations listed below:
Housing on the Southside: belong
Phone: (07) 3277 4893 / 0421 124 408
Housing for Over 55’s: Assistance for Care and Housing
Phone: 0439 574 286
Support for Women, Girls and Families
Good Shepherd Australia challenges the critical and ongoing issues facing women, girls and families by providing crisis services, housing, financial well-being and access to safe and affordable finance. Our programs and services ensure people do not fall through the cracks.
Website: Good Shepherd Australia
Contact: Website Contact Page
Showers and washing
Find free services for homeless people, including showers, toilets, washing machines, dryers and other personal hygiene facilities:
- Contact Homeless Hotline on 1800 474 753
- Orange Sky Laundry
Red Cross Night Café
The Red Cross Youth Night Café provides Brisbane’s homeless and disadvantaged youth with hot meals, and access to:
- health and legal advice.
Brisbane Youth Service
The Brisbane Youth Service provides people aged 12-25 who are homeless, or at risk of homelessness with:
- towels and soap
- the use of washing machines and dryers.
For more information, contact them on (07) 3620 2400.
- Brisbane Crisis and Emergency Accommodation directory
- Red Cross Australia—phone (07) 3367 7222 or 1300 554 419
- The Salvation Army (Salvos)—phone 13 17 58.
Contact Aspleycare on 07 3862 7145 if you need emergency relief assistance in North Brisbane. Each request for assistance is individually assessed and assistance given is based on your needs and current funds available.